ad101867 Posted December 15, 2014 Share Posted December 15, 2014 Has anyone else run into this problem lately? I can't download the trial version of VP 3.74, because my AGV antivirus program says it detects malware in the file and blocks the download. The malware file is called "MalSign.Generic.036." Why would this be in an NCH file??? Thanks in advance, Andy Link to comment Share on other sites More sharing options...
borate Posted December 15, 2014 Share Posted December 15, 2014 More on that ... http://malwaretips.c...eric-a8a-virus/ I wouldn't be concerned re NCH products. But a Videopad install does write many (non-threatening) registry and menu entries for their other utils, so perhaps that's what AGV is picking up. Latest version is 3.81. Download it directly from NCH, not from a third party and, if necessary, temporarily disable your AV. Link to comment Share on other sites More sharing options...
ConnorBrendish Posted December 16, 2014 Share Posted December 16, 2014 Did you download v 3.74 from nchsoftware.com or nch.com.au? Files from these sites are fine. If you got it from a 3rd party site, which one? Thanks. Link to comment Share on other sites More sharing options...
ad101867 Posted December 16, 2014 Author Share Posted December 16, 2014 Directly from NCH. Link to comment Share on other sites More sharing options...
ConnorBrendish Posted December 16, 2014 Share Posted December 16, 2014 It turns out that it's a false positive and we're working with the anti-virus companies to resolve the issue. It's safe. Link to comment Share on other sites More sharing options...
ad101867 Posted December 26, 2014 Author Share Posted December 26, 2014 Thanks, Cnr-NCH! I was just now able to download it from nchsoftware.com. Link to comment Share on other sites More sharing options...
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