dmehling Posted November 30, 2014 Share Posted November 30, 2014 I know this is not the place to post such a message, but I am doing it because I cannot get anyone from NCH to respond to my emails. I am needing to get a refund for Debut, which is a good program, but just doesn't work for my situation. I sent two messages to them requesting a refund, and never received any response, and now I have had the product for more than 30 days and I'm not eligible for a refund. I have used several products by NCH which I really like, but I am losing faith in this company because they are unresponsive, and I will probably not use any more of their products unless I can get a response. I am just hoping that someone from NCH will see this message and respond to me. Link to comment Share on other sites More sharing options...
mafox Posted December 1, 2014 Share Posted December 1, 2014 My experience as been quite different; it involves using a TV as the monitor. I have had many e-mails attempting to find a solution to my problem. Although not yet fixed t has been passed to the developers, who hopefully, will find a solution. Link to comment Share on other sites More sharing options...
martyson Posted December 1, 2014 Share Posted December 1, 2014 You can call your credit card company. Link to comment Share on other sites More sharing options...
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