Videopad professional won't start.

[LarryMully]

A while ago, I bought the professional licensed version of videopad (3.29), because the free downloads weren't working properly.

 

And now, when I start videopad, it doesn't respond, and stays like this for around 15 mins before it starts working. I mean, jfc, I didn't pay 60 dollars for this?!!?

 

A question, if I download the free version again from http://www.nchsoftware.com/videopad/ , will I keep my licensed version? If so, I will do this and hopefully solve the problem.

 

thanks!!

[borate]

Don't know whether the free version will accept a license key, but definitely archive your licensed version installation files, for reinstall if required.

What are the specs for your PC - CPU, GPU, memory, avail space on the drives, etc.? Knowing that may help others to help you.

 

Check the chip manufacturer's WEB site for an updated video driver...

http://geforce.com/drivers (NVidia)

http://support.amd.com/en-us/download

http://www.intel.com...detect/graphics

 

If problems arise, roll back via Control Panel|DEVICE MANAGER|VIDEO ADAPTERS|<your video adapter|DISPLAY tab.

 

Any error messages being displayed? When it finally does respond does it work as it should?

Have you cleared Windows temp files lately? Open File Explorer/Manager, right-click the C: drive and click on DISK CLEANUP.

Have you defragmented the hard disk (do not defrag an SSD)? Control Panel|ADMINISTRATIVE TOOLS|DEFRAGMENT AND OPTIMIZE DRIVES.

 

If all else fails... http://www.nch.com.au/general/contact.html