Thorlogson Posted October 23, 2013 Share Posted October 23, 2013 I am running Wavepad with no problems on Windows 8. I want to upgrade to Windows 8.1 but the Windows Upgrade assistant highlights Wavepad as requiring an upgrade in order to run. Has anyone actually moved from Windows 8 to 8.1 and, if so, does Wavepad work OK or not? I only bought Wavepad recently so I don't want to move to 8.1 and then find I have to repurchase a Wavepad upgrade. Link to comment Share on other sites More sharing options...
danseliger@gmail.com Posted October 23, 2013 Share Posted October 23, 2013 I got wavepad (free version) to work in win 8.1 except that I can't play wav files. Everything else works as advertised. Great software. Link to comment Share on other sites More sharing options...
Thorlogson Posted October 24, 2013 Author Share Posted October 24, 2013 Thanks for your reply, danseliger, Did you already have Wavepad working before you moved to Windows 8.1 or did you download Wavepad after you moved to Windows 8.1? Link to comment Share on other sites More sharing options...
Guest N C H_TM Posted October 25, 2013 Share Posted October 25, 2013 danseliger, our developers have checked with Win 8.1 and were successfully able to load and play .wav files. They're doing some additional research and testing to see if there might be any compatibility problems with 8.1. We will let you know if they find a problem. Link to comment Share on other sites More sharing options...
nodnyl Posted December 16, 2013 Share Posted December 16, 2013 I just downloaded the trial version in Windows 8.1 and it gave no errors when it installed. HOWEVER, when I loaded an MP3 music file, I am not able to play it! I can record, edit, make changes to options, zoom, most anything I have learned to do in the product, BUT I cannot play. Play button or F9 does nothing. I am creating MP3 files of old LP albums but don't want to purchase this software until I'm confident it will do the job for me to create CD's of my record collection. By the way, I have no issues with sound in anything else. Link to comment Share on other sites More sharing options...
nodnyl Posted December 19, 2013 Share Posted December 19, 2013 After a day, I suspect no one at NCH cares whether or not I purchase the software, so I'm canceling this request for support, as I fear no answers or suggestions indicate the same level of support if I DID purchase the software. There must be better supported software available and I do not relish working with unsupported music editing software. Do SveDanya. Link to comment Share on other sites More sharing options...
Guest N C H_TM Posted December 19, 2013 Share Posted December 19, 2013 Hi nodnyl, these forums are not designed to be the primary means of contacting NCH support, but are for forum members helping other members. Instead there is a support link on nearly every page of the NCH website including on the landing page for MixPad. To contact the MixPad support team, please visit http://www.nch.com.au/support/supportcontact.html?software=MixPad After your post on the 16th, I emailed one of the developers and just received his response this morning. He suggested checking on the following: 1. Have you checked the audio options tab and made sure that the correct device is set for playback. 2. Can you play other types of audio files? eg. wav, wma etc. 3. Can you record? However, as mentioned above, it would be best for you to contact the support team through link I provided. Link to comment Share on other sites More sharing options...
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