Jump to content


Can't connect from outside


  • Please log in to reply
4 replies to this topic

#1 George1

George1

    Novice

  • Members
  • Pip
  • 3 posts

Posted 02 November 2011 - 09:50 AM

Hello there

I got free version and was working perfect for few days.
After those days i opened PC and did't work anymore, i know that i got dynamic IP and i tested everything, but nothing works.
This PC is in one Church in Greece and i don't know if it is a problem because i got the free version.
THis Church got one website i made it for free and Church don't have the money to buy the full version of that program, Ortodox Churche in Greece don't get money from people, so no money to pay.
If that is the problem i want to know.
Because it is a Church website i can't add ads there so i added a link to windows media player because you got there your name and your links, so it is the same as ads.
Please answer me if thats the problem, i wanna know what to do.
Sorry for my bad English.

Thank you in advance

#2 KenA

KenA

    Expert

  • Members
  • PipPipPipPipPip
  • 137 posts

Posted 02 November 2011 - 04:11 PM

Hello George1

The free version should work fine.  To begin with, use Windows media player or winamp to connect to broadwave, to make sure the server is set up correctly.

Step 1 - make sure you can listen from another pc on the same local network.  This confirms Broadwave is working and the firewall on that PC is open.

Step 2 - open the port on the router and direct it to the local PC which runs broadwave.  

Step 3 - try to connect using the same URL as you did at step 1, but try from outside (somewhere else on the internet) using your public IP address.  If this works, it confirms your router is 'port forwarding' correctly.

Step 4 - if you have a dynamic IP address from your ISP, use a service such as dyndns to define a fixed URL which you can add to your website.  Use this named URL instead of the IP address you used at step 3.  This confirms dyndns works.

Step 5 - add this to your website.

#3 George1

George1

    Novice

  • Members
  • Pip
  • 3 posts

Posted 02 November 2011 - 06:48 PM

The free version should work fine.  To begin with, use Windows media player or winamp to connect to broadwave, to make sure the server is set up correctly.

Step 1 - make sure you can listen from another pc on the same local network.  This confirms Broadwave is working and the firewall on that PC is open.

I got access to the program and i am listen in lan.
Even in same pc try to get access from public IP but i dont have access to webpage to listen from any player

Step 2 - open the port on the router and direct it to the local PC which runs broadwave.

Already did it  

Step 3 - try to connect using the same URL as you did at step 1, but try from outside (somewhere else on the internet) using your public IP address.  If this works, it confirms your router is 'port forwarding' correctly.

Not working

Step 4 - if you have a dynamic IP address from your ISP, use a service such as dyndns to define a fixed URL which you can add to your website.  Use this named URL instead of the IP address you used at step 3.  This confirms dyndns works.

Was just test it and if was working perfect to ask our provider to give us one static IP.

Step 5 - add this to your website.


As i said for few days was everything ok, but one day was try to getting access from outside without any luck, even restart,  checked everything in our router, nothing works anymore to getting access from outside, but in lan works perfect.

Wanna ask something, maybe because i didnt added your link in our website you blocked in our pc your free program?

Thank you for your so fast replay

#4 KenA

KenA

    Expert

  • Members
  • PipPipPipPipPip
  • 137 posts

Posted 03 November 2011 - 01:57 PM

Hi

here's my thoughts...

> got access to the program and i am listen in lan.
Is this from another PC on the LAN?  If yes, then broadwave is working and your PC firewall is correctly configured.

> Even in same pc try to get access from public IP but i dont have access to webpage to listen from any player
This suggests that port forwarding is not correct, or your router does not support 'NAT loopback.'

> step 3 not working
You need to check the router configuration for port forwarding, or check the IP address you are using.
If you google "whats my IP" it will tell you.

You need to get this step working before worrying about static IP addresses or DynDNS.

Don't worry about the link on your webpage yet, you have not got this far.

You should try the URL (without the spaces)  http:/ yourIP:88/broadwave.mp3   by typing that info Windows Media Player or Winamp.


(BTW, it's not 'my' program, I don't work for NCH, I'm just a user.  I have been using the program for a few years now)

#5 George1

George1

    Novice

  • Members
  • Pip
  • 3 posts

Posted 03 November 2011 - 07:45 PM

Thank you for your help, i think is ok now, was something on the router, is working again after a month....