haruka173 Posted October 7, 2011 Share Posted October 7, 2011 Good afternoon! I'm on a Macbook with Mac OS X 10.6.8 Snow Leopard and I just purchased the Express Burn Plus Video Edition software a few minutes ago, but I can't get it to work on my built-in DVD player/burner. My purchase details finish in XXXXXXXX8641, while here are my burner details: HL-DT-ST DVDRW GSA-S10N: Firmware Revision: BP10 Interconnect: ATAPI Burn Support: Yes (Apple Shipping Drive) Cache: 2048 KB Reads DVD: Yes CD-Write: -R, -RW DVD-Write: -R, -R DL, -RW, +R, +R DL, +RW Write Strategies: CD-TAO, CD-SAO, CD-Raw, DVD-DAO Media: Type: DVD-R ID: RITEKF1 Blank: No Erasable: No Overwritable: No Appendable: No Hoping for your soonest possible reply before I activate my purchase, thank you! Sincerely, MJCB Philippines Link to comment Share on other sites More sharing options...
N_C_H_DS Posted October 7, 2011 Share Posted October 7, 2011 Good afternoon! I'm on a Macbook with Mac OS X 10.6.8 Snow Leopard and I just purchased the Express Burn Plus Video Edition software a few minutes ago, but I can't get it to work on my built-in DVD player/burner. My purchase details finish in XXXXXXXX8641, while here are my burner details: HL-DT-ST DVDRW GSA-S10N: Firmware Revision: BP10 Interconnect: ATAPI Burn Support: Yes (Apple Shipping Drive) Cache: 2048 KB Reads DVD: Yes CD-Write: -R, -RW DVD-Write: -R, -R DL, -RW, +R, +R DL, +RW Write Strategies: CD-TAO, CD-SAO, CD-Raw, DVD-DAO Media: Type: DVD-R ID: RITEKF1 Blank: No Erasable: No Overwritable: No Appendable: No Hoping for your soonest possible reply before I activate my purchase, thank you! Sincerely, MJCB Philippines Sorry to hear that you are having troubles getting Express Burn to work. Please open a ticket with customer support through the link at the top of this page. Link to comment Share on other sites More sharing options...
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