Does Paypal and Email work for anyone?

[abi]

Hello all!

 

As this is a user2user forum and staff appears no where to be seen, I was wondering whether the Paypal and Email settings work for anyone!? I have seen a lot of similar requests/messages about these settings with no comprehensive reply from staff or users. I mean, if they do not work then they don't right? Even though those two features where key in my decision to buy. I still think if they worked this would have been a great piece of software. We should make potential buyers aware on CNet etc that if these features are key to their purchase they may want to stay away.

 

My first attempt to contact NCH support was rather disappointing (but they did reply); For paypal they advised I contact paypal which is ridiculous seeing as it's their piece of software. The least they could do is provide links which may help.

 

For emails they said:

"From Express Invoice please go to options -> other -> e-mail settings -> (tick 'send directly to other side') and retry."

 

I have tried both options and the same thing happens, it says "connecting to server" then comes back with a message that says "Unable to connect to server "xxxx.com" xxxx representing whatever the domain of the client is.

 

So I am appealing to users directly for help. I'd like to think these work for someone out there. Anybody? Help? Please?

 

Thanks in advance.

[abi]

In my desperation i continue to investigate this as best as i can. Regarding emails, I am running Zone alarm firewall but i have allowed EI access to everything (Super trusted) and also ticked the "send email option". No joy.

 

For the paypal option, I have looked into getting API credentials, which can be found here:

https://cms.paypal.com/us/cgi-bin/?cmd=_render-content&content_ID=developer/e_howto_api_NVPAPIBasics#id084E30I30RO

 

I have now got my credentials but not sure about the Gateway URL, I've tried a couple of options including these options here on the paypal site:

Server end point

Description

https://api-3t.sandbox.paypal.com/nvp

Sandbox server for use with API signatures; use for testing your API

 

https://api-3t.paypal.com/nvp

PayPal “live” production server for use with API signatures

 

https://api.sandbox.paypal.com/nvp

Sandbox server for use with API certificates; use for testing your API

 

https://api.paypal.com/nvp

PayPal “live” production server for use with API certificates

 

But i get this error:

convertsockettoSLL return false.

 

So this is where i am, I'm not just sitting here waiting for answers but maybe together we can sort this out?

 

Thanks

[drums1078]

I cant get email to work either. ive tried everything i can think of. cannot connect to smtp server (i use gmail) unfortunately, ive paid for this software. any help would be great. i am waiting on a response from nch also.

[KazzaMozz]

Hi there,

Well I'm moving into different errors.

Originally got the not configured correctly

Then merchant credentials incorrect

SSL token error

"Response from Merchant Gateway security header is not valid".

NCH have responded with a debug program for V5.24.  I will post back if they fix it.