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Found 39 results

  1. Site Address

    Good afternoon people. First time on here so please be patient with me. I have a major issue since the latest update. I have customers who changing site addresses but now when I change a site address on a quote or invoice it saves the site address on ALL previous quotes or invoices as well. This has affected 2 years worth of invoices, I have back ups but when I load them it changes the site address to the latest address. It happens to each account separately. Does anyone know why and what I do about it
  2. searching with 'keywords'

    Have been using express invoice for years with no problems. Lately, every time I try to run a report it hangs my system. I loaded latest version ( 5.1) and now when trying to search on a certain customer/word the drop down under 'keyword' is gone. Does any one else experience this? I have just uninstalled/reinstalled software and my data and same issues
  3. When creating a new invoice, EA requests a compulsory deposit account with the following default options; checkIng account, savings account, Undeposited funds, petty cash, and Credit card. My problem is which account to choose or create since my clients can pay for the same invoice by cash/check or bank deposit among others. Please help me create the appropriate account. Thanks
  4. I want bill all my customers with same service fee. Can I bill all customers at ago since the fee is the same for all of them?
  5. Even with a one item invoice, I am getting a two page invoice. With "Thank you for your business" and Custom Field on page 2. Love to save some paper!!!!
  6. Hi All. I noticed a fundamental issue when changing/amending invoice items (using item description field). Whilst in the main application (not web) I created an invoice and selected the items using the item description. Once selected the system populated the correct product code, cost etc, but, then I needed to make a change to an item using the item description the system did not update the 'product code' (Product code / Item description mismatch). The more changes/amendments made to the invoice the more errors flagged up, which caused lots of errors on stock levels etc. It was only after I compared product codes with Item description that I identified the problem... To work around this issue I simply selected and remove the item from the invoice and add a new item (using the item description). Alternatively you could change using the 'product code' field which will update the correct Product description (but who know all their product codes). An easier way identified is to use the express web interface which will allow you to make changes to an invoice and update correctly using either product code or item description. I hope the latest Software update resolves this problem...... Let me know if there is patch or fix to this issue. M
  7. Hi all, Is it possible to add items into a group within the item list so that it is easier to find the item you are looking for when adding them to an invoices. E.g 1 group will be black colour items, next group will be red colour and so on. Thanks
  8. I am not fully sure how to explain this one, but I'm going to try and hopefully it makes sense. In our business, we have different "tiers" for clients. So client "A" may be set to only pay X amount of dollars per page, while client "B" pays XX amount. When we were small, this wasn't an issue as I knew every client by name and I remembered who paid what and so forth. But now that we have grown, I am still the only worker here, but with over 70 clients I have found it impossible to remember what each person pays. So here is my question: Is there a way to setup a Customer so that when I click on New Invoice, and select the company name, the Price Per field auto populates with what they should pay. As in, can I set a predetermined price per client and have it default to it for that client? To explain a little better, I'll tell you this: We print blueprints for people, and everything is done by Square Footage. Companies that only order a large amount of prints at a time get a better price for their square footage. So say Company A's price is .12 per sq ft - I'd like to go into their profile and set that pricing so that when I click on Company A and it populates, all I have to do is enter the quantity, and the pricing is already correct. Because right now I have an excel spreadsheet with every company listed and what they pay, and while that works, it is a pain in the butt to have to open that spreadsheet and constantly check it to see what someone pays. It would be really nice if I could just say - Company A = .13 Company B = .30 Company C = .22 And so forth. Is there a way to do this? (Note: I tried entering Private Notes when creating a new client, but the only way to see the notes is to go to the customer list and click on the customer, as it doesn't auto put those notes in a new invoice under the private tab.. otherwise I'd just use that.)
  9. Customer Name Missing From Invoice

    Hi - I am using Version 4.49 and the 'Customer Name' is missing from my invoices and it is not shown in the list of available fields. Can anyone advise. Thanks
  10. My Setup: 2 Workstations (1 Mac, 1 MS Win7) - One is portable, the other is not. I am looking for a sync option without setting up a web-accessible cloud with Express Invoice. I always work on just one of those computers and thinking of syncing thedatabase via a cloud service like Dropbox or OneDrive. Is it possible to avoid setting up a static IP, Port forwarding and a "Server" that is running permanently or on demand via Wake-on-Lan/Internet ? I don't want to Back-Up on one Workstation and Import on the other just to keep them synchronized like I am doing now/currently. I hope there is an easy solution to this. RS722
  11. Buenas. Ya poseo el software de Inventoria y estoy interesado en contar con el software de Express Invoice y Express Accout. Estuve probando con la ultima versión y no consigo enviar las Facturas del Express Invoice al programa de Express Account. Resulta que a mi empleado no le quiero dar las credenciales de acceso al programa Express Account porque no quiero que vea los costos de los inventarios, la contabilidad, etc. En cambio, si le daré acceso al Express Invoice para que lleva la cuenta de los clientes, las facturas, los pagos, etc. Ahora, todos esos datos del Express Invoice no consigo sincronizar con el Express Account. Encontré la opción de traer los datos, de cargar en csv, pero no consigo sincronizarlo como con Inventario. ¿Existe alguna forma? O en todo caso, con el software de Express Account, con el perfil de usuario (no administrador), seria posible elegir que puede ver y que no en la pagina web, ya que deseo ocultar lo que es la contabilidad en especial y que no vea los costos del inventario, solo sus precios de ventas. Desde ya, muchas gracias!
  12. Can i allow user access to only the invoice section of express accounts. i want to give that right to my staff so that she cannot have access to accounts sections. The current user access allows the person to have access to all parts except the user security settings.
  13. I installed both express invoice and accounts on the same PC. When running express invoice from PC direct it gives me the option to update payments to express accounts. This option is not available when using web access. Please help me on how to do this. Better still how can i link the two programs when using web access. Thanks
  14. Hi, when I use the Payment option in Express Invoice and I tick the option to send to Express Account, doesn't work. I follow this information: http://www.nchsoftware.com/accounting/kb/1551.html "Express Invoice does integrate with Express Accounts when accepting payments from customers, so it is possible to use both programs if you decide that is the best option for you." But when i'm in Express Account I can't find any payment. What i'm doing wrong? Regards,
  15. I've upgraded to the latest version and it won't allow me to enter text for the footer or note section. When I click on 'invoice' and then hit the 'foot comment' tab at the bottom, there is no default text showing or a white field where I can enter my text. It's just the grey background. I need to put my payment options in the note or footer field. When I hit preview invoice, in those fields are the express invoice default message of "thank you for your business" If I click on any other tab like the 'order' or 'quote' etc I can enter text in those fields, but the invoice tab does not let me do this. Any help will be highly appreciated
  16. I used my Express Invoice yesterday to capture some quotes and decided to update the software to v 4.49. Today on getting to Express Invoice, it requested me to setup a new Company and I clicked cancel, it then created a default Company for me and I couldn't see my previous quotes, Invoices, receipts and settings. How do I restore my previous account please?
  17. Express Invoice SSL/TLS Error

    Hello, I am having problems with an SSl/TLS connection for sending e-mail. The following is my configuration SMTP mail host: mail.redacted.net:587 Server requires authentication = true User Name: user@redacted.net Password: *********** Use secure connection (SSl/TLS) if available = true If server is down, attempt to send directly = true Default reply email: user@redacted.net However, I am not able to even connect to the server. Then I followed and installed openssl as described here. However, all I get now is an error message to the tune of MAIL FROM unaccepted. My ISP has stated that the username is supposed to be as shown in my above block. It can't be an issue with my ISP, as our outlook configured identically works fine. Current Error Message: Mail host server (MAIL FROM not accepted). Please check your Email Settings. Version 3.28, btw. What's the release cycle for this program, by the way? Rolling? Incremental? Tested once more on version 4.32, it still does not resolve the problem. This was also done on a completely different computer and network for that matter (different external IP) so I doubt it's going to be an SMTP blockage. Any ideas?
  18. Ever since the latest version, all of my invoices that i go to print or email are put too far right, cutrting off the cents column.. Also, for some reason they are now printing on 2 pages with an enormous gap in the item lines? Its set for standard letter paper.. Any Ideas?
  19. I am trying to setup my invoice template using Express Invoice Ver 4.22 Basic Version for Windows - I cannot find a way of removing the Ship To field as I do not need it on my invoices. Is there a way. Also I do not want to to charge for my services based on Hours and I cant seem to do anything to remove hours from the invoice template. Can anyone help.
  20. Invoice and Inventoria

    I am having issues, anytime I create an invoice, it does not take the items out of inventoria, but instead ADDS another identical item and makes the stock negative. for instance, item number 123 will have 12 in stock. Create an invoice and now I have 2 item number 123, one with 12 one with -6. Any suggestions?? I am running the most UTD software and it is syncing.
  21. Hello. As an owner of a newly-started one-man business, I am currently doing the last finishing touches. I ran into Reflect Customer Database and I love it. It's easy to use, functional and comes complete with all the co-software I need. Only problem I have, is that my business is located in Norway, and sending invoices in a non-native language seems unprofessional, and I may lose non-English speaking customers. So I was wondering if there was a way to change the text to Norwegian in papers like the invoices, not the entire GUI in the software. For instance, replacing "Qty" with "Stk", and "Bill to" to "Mottaker", basically all that English text on all the printouts. And I am unsure where to correctly post this, as I'm new on this forum, but would appreciate if a moderator would move it in that case or something.
  22. Hello, I have been using this software for about two months now and have created more than 2,000 invoices. The problem is I have been generating them with random invoice numbers. I am new to this and have just learned about the necessity of sequential numbers. How can I go about creating/ modifying a numerical sequence for the invoices already made. I have one week to either remake 2 months of invoices or find a way to change the invoice number on the ones already made. al help Is appreciated. thanks Daniel V.
  23. How can I remove the unit price and total per line item on the quote and invoice. I only need a final total at the bottom of the quote or invoice. I do not want to show the itemize details per line item. Thanks
  24. Get rid of number prefix

    Is there any way to get rid of the number prefixes when creating an invoice? I put in a few different ones but have decided not to have one at all. How do you edit this out?
  25. Invoice Detail Report

    I'd like to be able to get a report of the dates I sold a particular item. I can get a count of sales in a period, but I would like to get something that looks similar to: Item: ThePartNumber Date Invoice Number Customer Qty 1/04/2014 12234 TheBestCust 5 2/10/2014 13457 OtherCust 2 Or, failing that, a data dump of the invoice detail, and I can create it myself in a spreadsheet.
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