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Found 15 results

  1. Hey, y'all. I'm hoping someone can help me out here. I have the pro version of Express Scribe and every time I load a video file, it loads successfully. However, when I go to play the file, nothing happens. It just sits there like a beached whale. Audio files load and play just fine. I can convert any video files into audio files and transcribe just fine, but there are some drawbacks to doing this. For instance, I obviously can't see the video while I'm transcribing. And I've recently discovered that for long files, the timecode can drift by a few seconds for some reason. It would be extremely helpful if I could play video files on Express Scribe. Any ideas?
  2. Hi, I'm evaluating Express Accounts for usage on Mac. The help page here says "Express Accounts stores data in the following location: Library/Application Support/NCH Software/ExpressAccounts". This does not appear to be true. Can I get an updated answer to how I can scrap my existing data completely and start over? In addition to the above, I've noticed the other following issues: • You can never delete the first company you make from the UI • As near as I can tell, deleting an account is impossible - I created a liability/credit card account with no transactions, nothing in the journal, tried to delete it, and am told that I can't delete it because there are transactions in it. Also, as long as I'm here - what exactly is the launchd service installed by the app installation (com.nchsoftware.expressaccounts.agent) doing? Help on any or all of these issues is welcome, but the first issue - where exactly is it keeping my data? - is the priority. Thank you!
  3. Hello. I recently downloaded Express Scribe Transcription Software from here: https://www.nch.com.au/scribe/practice.html And NCH Suite. The version of the Express Scribe software I downloaded was free and it's labelled on my PC as "Express Scribe Transcribe Software Pro (Unlicensed) Non-commercial home use only". NCH Suite was additional free software that was downloaded when I downloaded Express Scribe Transcribe Software Pro to my PC. Was "Non-commercial home use only" the right option to pick since I am using the software for free? I also downloaded all the free Express Scribe Transcription Files from https://www.nch.com.au/scribe/practice.html - all the audio files and completed transcription files. How do I add these files to Express Scribe Transcribe Software Pro and load them? What's the function and purpose of NCH Suite? I am still trying to familiarize myself with both pieces of software. Please help- thank you.
  4. Hi. I am interested in working as a work-from-home transcriptionist and I am interested in using the Express Scribe Practice Transcription Files on https://www.nch.com.au/scribe/practice.html, but I am confused. Near the top of that page it says, "Get Express Scribe Free The free version of Express Scribe supports most common audio formats including wav, mp3, wma, aif and dct and does not expire, making it perfect for learning before moving to the professional version. Download the free version here." But at the bottom it says, "Download Express Scribe Transcription Playback Software Download Express Scribe for Windows Download Express Scribe for Mac" What is the difference between "Express Scribe" at the top of the page and "Express Scribe Transcription Playback Software"? Do both links on this page lead to the same program, or are they two different programs? I tried to send this question using the Scribe Technical Support page, but it's asking me to download a demo program before I send the question. What demo program are they talking about? I also see this on that Technical Support page: "Please download the demo before contacting us. It's quick and helps answering many questions. Download the program now" Professional technical support is for customers who have purchased our software. Buy the program now to get support. What program or programs is this referring to? I wanted to call in to the company and speak to a live tech support rep with this issue, but the Platinum Support Line is for paid customers only. Please let me know. Thank you. Sincerely, J.G. JGoldman10@yahoo.com
  5. When I plug my camera into my computer I always get that popup from videopad that lets me copy and load the files super easily. Well I checked the box "don't show again" thinking it would just always automatically load the files, my thinking was wrong. how do I get that popup back?
  6. So, I edited 2 videos and sent them to render at the same time. Since now, I've done this and there were no problems. Now, after the render is complete, I can't find the exported file. It says that it finished rendering, and that's it. No file. I've searched my PC but couldn't find the files anywhere. Can anyone help me?
  7. Hello, I REALLY need to find my interviews files, but apparently they are in some secret folder that I cannot find in my Mac. I loaded some of my interviews into Express Scribe, lost them in other devices, and now the only copy of them are the ones loaded into the software. The problem is that I cannot find their location in the Finder, nor the software helps a lot with that. Is that possible to find and copy these files or the only way to use them for the rest of my life will be using Express Scribe? Thanks in advance Vinicius
  8. Where can i get more midi files for my PlayPerfect library
  9. Hi I am a newcomer to video work, so please excuse me if this query sounds trite: I have produced a series of 5 short videos of choral music with multiple photos as a background, plus a scrolling title sequence and end credits. I would like to place these, in order,on a DVD, with say a 3 second gap between each. I am sure that this must be a trivial problem,but I do not seem to be able to locate instructions as to how to do this. Any assistance would be much appreciated Russ
  10. David H

    merged files

    I am new to this program (1 week). Last night I changed the name of a file, but the system grabbed four other files and renamed them with same name having (x) at the end. For the one file I renames, the other 4 files were added to it. Not the file I want is huge (12 gig) and Wavepad indicates the file is corrupt. What can I do?
  11. I accidentally overwrote a file I had been working on for three days now. VideoPad had been crashing, as it always does, and as I was trying to reopen the project, I canceled loading the project and saved an empty project by accident onto the file I had been using for days. Now, I have no idea how to get back the overwritten file. Please, if anyone has any idea of how to recover an overwritten file, please reply to me. Your help is greatly appreciated.
  12. Help needed, This is just insane. Never happened before ! I have ESET NOD Antivirus and, during last scan, I suddently found VideoPad tesktop icon compromised and the software malfunctioning. Then, checking up again, all the other NHC stuff like WavePad and so on. I re set-up VP again but is still malfunctioning. Basically, it is slow in showing the video and it starts very late. What can I do ? Thank you very much for any suggestion. Chris
  13. Hi Basic question.. I have voice memos and each one is named... When I load it onto Switch converter, the name does not appear just a series of numbers... Is that correct? Do I have to rename each one? Where do I do that? (Am hoping that is not the case as to figure out which is which is a challenge when uploading many at once... Thanks (my first 'community' call for help ever!) Richard
  14. Hello In Wavepad when I add an effect like equilizer (even set to flat), the amplitude of the waveform seems to increase at least 50% sometimes clipping the wave after I save it. Is there a setting I can use that will stop this annoying problem? Thank you David
  15. Hello: I used GR successfully two weeks ago. My player-amplifier-computer connection remains the same, as does the location of the recording files, the colored meter moves according to the sound I hear. The noise floor sets at -25. I click Next and save the file. Everything is the same, but when I open the Recording folder, the Save folder is there and is the only thing there---but the Save folder is empty is empty. On two occasions, I checked the Recording folder and found a file with the express-burn logo, but the file disappeared upon closing and re-opening the Recording folder. It's truly bizarre. I have re-installed and updated the program to 1.96. The problem remains. I have searched everywhere for the file and find none. Any suggestions? Thanks.
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