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  1. Hello, I just installed the latest version of NCH Debut. (7.05) I want to record my screen in a MP4 file. Where is the option to change the recorded video file type with NCH Debut 7.05 ? Right now, I can't only record .avi which are bigger. I'm 100% sure that I was able to record MP4 file before. Is it possible to do this with version 7.05 ? Thanks for your help
  2. Just installed the Debut Pro version and in the first two video screen recordings, got the lowest quality audio accompanying the video being recorded from the internet. Besides the volume being very low, the sound is Tinny, like it is enclosed in a tube. The system is a Mac, running Mojave OS 10.14.5 My system audio setting is on internal microphone, and in Debut, I used the audio Encoder set to high quality large file size. Anybody have any ideas? Thanks, the man with the "tin" ear.
  3. Hi there, I purchased a pro version today. I want to put a stopwatch by using a caption while recording a video. I found there is a function %time% or %timenoms% but they don't work as stopwatch. It keeps running on even when i pause the recording, and if i record it again, the time starts from 0 :-/ I actually submitted this as a suggestion but i really want to know if any of you know how to set it. Do you know if it's possible?? If i need to edit some commands, could you please let me know? Thank you in advance!
  4. Ko1osA1

    Black shade

    Hello. I reinstalled VideoPad and I got this kind of problem in screen recording, just dark shade, nothing is visible. Also track darkened in VideoPad, how to fix the problem? I reinstalled and rolled back, nothing worked. Screenshots: Debut - https://prnt.sc/vjjous VideoPad - https://prnt.sc/vjjpbv Thanks you.
  5. Hello, Has anyone else had this? I select an area to record... no problem, but when I press record although the selected area IS recorded an offset dashed box appears which is recorded too. Anyone else had this problem? You can see it in the link below. The whole screen is recorded....and also a highlighted offset box. https://vimeo.com/478031289 Thank you for your help. Danny
  6. I have NCH Debut Pro 5.0. I am using it to transfer videos from an old Hi8 Camcorder to my Windows 10 computer. Based on the NCH recommendations for a capture device at http://www.altoedge.com/usbcapture/index.html, I bought the Diamond VC500. I hooked up the S-Video, and the Red & White cables. I installed the driver for that along with the PowerDirector12 software that came with the VC500, but I really want to use the Debut software instead. Problem is: When using Debut, in previewing the video on the computer screen (ie, before hitting the Record Button), Debut shows the video, but NO sound. I tried hitting the record button, and oddly enough, the recorded MP4 file DOES have the sound, just not the preview. When I do the same operation using PowerDirector12 software, the sound come through normally on both the preview and the record. I checked through all the OPTIONS in Debut, but could not find one that effected the sound while previewing. Any idea how to get SOUND to come through in the Debut preview of the video?
  7. If I buy Video Pad, do I have to buy Debut either to record my screen? Does Video Pad record the screen without Debut?
  8. Bonjour, quand je lance Début, il m'est impossible d'ouvrir un document .pdf avec Adobe Reader. Le .pdf ne s'ouvre pas et Reader freeze sans espoir de réaction (attente de 10 minutes "pour voir") J'ai désinstallé/réinstallé Reader, désinstallé/réinstallé Début, rien n'y fait. Avez-vous déjà rencontré ce problème ? Merci d'avance Configuration : W10P 1903, 8 Go, Core i5
  9. I purchased and installed Debut, then used it for an hour or so to capture MiniDV video from a Sony Handycam to my laptop. I had to stop and change the tape in the camera and when I tried to start Debut again it gives me this "abnormal execution problem" and that's all I see. I've reported via the bug report but need to get an idea or answer asap since I have a company video that needs produced.
  10. Buenas tardes, cordial saludo. Tengo debut en MAC. Cuando grabo un video, utiliza el micrófono del PC y si se genera algún ruido, como el del teclado, queda en la grabación. Estoy buscando poder grabar con el audio interno del PC sin que capture señal de micrófono, ¿como lo puedo hacer con DEBUT? Gracias anticipadas por su ayuda.
  11. I have a DEBUT license; I have installed the program on a computer. Can I install it on a second computer? Thank you.
  12. When video and audio recording and even using different microphones, the audio will cut out around the 45 to 50 second mark.
  13. I am trying to put my vhs tape to dvd using easier cap and debut. Video records good but can not get audio even after trying the support items online. Using Windows 10-64. On the audio tab microphone and speakers are what shows up to select. I have tried both. I have downloaded the latest debut software. Thanks in advance.
  14. The video is practically frozen when trying to record from live streaming, only the sound works. I may get one frame every 20 seconds. I tried updating the debut software it did nothing. The recording works properly when I try recording from a video I have on file but not live.Debut also sometime freezes when I try to close it or I try to stop debut from recording Is it a Microsoft update causing this? I am on windows 10
  15. Hello, I bought a key for Debut Video Capture but I can't use it with latest version from the website. It says I have to use version 3. Where can we download Debut archives version ? Thanks
  16. There is a low-level hum on the audio during video playback. Any ideas on what may be causing the hum and how I can eliminate it? Thanks.
  17. Using Version 4.09. The software only offers me two choices "Primary" or "Secondary". No others. I have 3 and would like to choose any of them? Any ideas? Thanks
  18. OK after many trials on mac and windows here is what works on Windows 10 at least. Separate the video and audio inputs between two USB ports as follows: Install the Elgato device and then plug into a usb port. Purchase a USB audio input device for example ....Sabrent Aluminum USB External Stereo Sound Adapter for Windows and Mac. $7.49 on amazon. Plug in into another usb port. In the audio options for Debut select Microphone (USB audio device) If you go into the system mixer in windows you can select or deselect AGC (auto gain control) for the Sabrent device Plug your external audio into the Sabrent. It has a mini plug input so you may need an adapter. Victory Nothing quite like hours of trial and error and a pile of technology.
  19. We've been using Debut Screen Capture software and editing in Videopad to upload to Youtube. Last week our computer failed so have just bought a new HP laptop and bought new copies of Debut and Videopad. So fair we've created two videos and when uploaded to youtube (through videopad) both are showing in 3D, instead of 2D, which is what we want. The video is in 2D on videopad, so something is happening on export and upload. When the export to youtube popup opens the "3D video (top to bottom)" checkbox is greyed out, but not checked. If I check the 360 video checkbox I can then check the 3D one - but I don't want to, I just want the video to stay in 2D! Is videopad adding 3D metadata to the file on export, and if so, how do I make it stop doing it? The games are not being played in 3D, and the Debut clips are not being recorded in 3D. I've looked through all the settings and help information I can find but I can't find anything that tells me what to do. Thank you
  20. Hi All, Following a major update from Microsoft 31 July 2017. I find that I am no longer able to use Microsoft Edge once recording is activated. Chrome and IE browsers work fine. I have updated to 4.04 just to ensure I have the latest version of Debut, but no joy! Any help?
  21. If in Audio settings, I choose both microphone and speakers, the output file is mangled. In fact if I try to play the output file, it would crash my pc everytime. Using the trial version, latest, just downloaded. Thanks in advance
  22. When I try to use the video capture of Debut software I get the error message "The device is opened by another program, Please close all programs that might be using the device and try again." I disabled all startup programs, rebooted the computer and I still get the same error message. The capture device is Pinnacle 710-USB. Does anyone have any idea on what could be running that is causing this error?
  23. I assume there's some difference, otherwise there wouldn't be two options. Does the free version not have all the features of the purchased version? Does the free version have a watermark or time limit? I looked for answers on the site, but couldn't find any. Thanks in advance. (In case it isn't obvious - as this is the Debut Video Capture forum - I'm talking about the Debut Video Capture software.)
  24. Hey, just needed some help trying to figure out why the sound I hear in my headphones is not being recorded but my mic sound is. I've tried everything and researched, but most solutions I've found online are for pc, but in my case I have a mac. It would be great to have some help on this! Thanks!
  25. Hello Forum, I'm new here so please forgive any lapses in terminology. I just had an unexpected power outage on my PC whilst capturing a large video recording of some live data on the internet. The result is that I have the untitled video file, but it will not play. I am wondering if it can be recovered as it contains information I need. I checked the file properties against another recording I made a couple of hours earlier and the resulting difference can be seen in the attached picture. I tried to convert the .avi file but it will not load in the file converter I suspect as the properties are missing. When I right click on a working recording and check properties, the genral and details tabs contain information When I right click on the non-working recording to check details, the general tab contains the usual information, but the details tab is empty Does anyone have any suggestions how I might recover and use the video file? In the attached picture Untitled 43.avi works fine as I expect (I stopped the recording normally) but Untitled 44.avi does not play as it was subject to the PC shutting down before I could manually stop the recording. Any help would be greatly appreciated Regards David
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