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Everything posted by Telephony

  1. NCH Debut - No Sound on Preview

    Hi, "the recorded MP4 file DOES have the sound, just not the preview...Debut preview of the video" By "preview" you referring to the list of recordings? when you play the .MP4 from the recordings list of Debut? please confirm. Debut has no Preview window/option, you can record from the main window and play the recording from the Recordings list. Regards,
  2. slide order not saved in draft

    Hi, The order can be changed by dragging the slideshow to the left or right, to do this, click hold and drag the clip to the correct location. Regards,
  3. Hi, Express Invoice does not offers a VAT analysis report on payments. The only available option when it comes to taxes is the Sales Tax Report. Regards,
  4. Controlling levels in mixdown

    Hi, The volume level can be adjust from each Track control before or during mixing, same when you build/use a live effect chain on each track. A live effect chain means that any effect you apply will be applied during playback, which eliminates the need to wait for your audio to render with the effect. To create or edit an effect, simply click the Fx button in the track control panel. MixPad will present you with a window showing the list of effects currently applied to the selected track. Click Add Effect to add a new effect, the new added effect will be highlighted which means it is selected and the checkbox before the effect indicates that it is enabled. If you select an existing effect, you can see and edit all the effect’s properties. Select an effect and click Remove Effect to remove the effect from the chain. If you untick the checkbox next to an effect you can disable the effect but still keep it in your chain. Regards,
  5. Divx to .ISO

    Hi, That cannot be done using Prism, if you wish to create a DVD you will need a burner, like Express Burn → http://www.nch.com.au/burn/index.html Regards,
  6. Goip to Axon PBX

    Hi, To establish direct connection between the GSM network and a VoIP / SIP account you will a VoIP GSM Gateway, so the question to ask is: Who offers VoIP GSM Gateways? Google "Who offers VoIP GSM Gateways?", and once you have a gateway or device, you can set this within Axon Web Control Panel → External Dialing menu → Add new External Line section. Regards,
  7. Non-commercial Version

    Hi, If you are referring to the free version, this version is limited to some formats, possibly, you selected a format that is not available on the free version. Regards,

    Hi, There is no GRV option, you could use a copy of the Purchase Order instead. To create a Credit Note, from top menu View → Credit Notes → New+ Regards,
  9. RecordPad "freeze"

    Hi, Test a different version, click on the link below → http://www.oldversiondownload.com/oldversions/recordpad-5-28-2014-10-27.exe Restart your system and try again. Regards,
  10. Project has lost sound

    Hi, If there is no sound on WavePad or MixPad, but you are able to see the audio waves and time indicator when playing the file, the case could be related to a system volume issue, to test, reproduce the same file using some other media player and confirm, if you still get no sound and you cannot hear any other file(s) playing, please review your system sound settings. Regards,
  11. Quantities on Express Accounts not updating

    Hi, After the synchronization is done, you will manage the items from Inventoria, not from Express Accounts, the stock and quantities will be reflected on Inventoria. Regards,
  12. How to change black background color?

    Hi, This option is not included on Photo Stage, but NCH offers a video editing program call VideoPad, please review. Regards,
  13. Where is the customer field?

    Hi, You can type in customers names on the Keyword case, this will show particular customer records/invoices. Regards,
  14. Behringer UMC 404HD

    Hi, For that configuration and device, we suggest to use MixPad instead, you can download the trial or free/limited version from the product site, click on the link below → http://www.nch.com.au/mixpad/index.html Regards,
  15. Area calculation

    Hi ChuckB, The only way to do this, is by changing the view to 2D from the right menu bar, this allows to measure the area. Regards,
  16. Email invoice working ...but no invoice attached

    Hi, The option to attached the invoice comes after clicking on Send, you will be ask for the recipient email and option: Send on the body of the email Send as an attachment Please use the above option and sent a test to your email. Regards,
  17. Move entire floor in dreamplan

    Hi, You will need to go one object at the time, unfortunately there is no option to move the entire floor as a section or block. Also, the elevation cannot be changed if there are objects placed on the story. Regards,
  18. Hi, What can be done is change the roof inclination using the arrows that appear on each section and play or adjust the walls to make it lower. You can download a sample from the following link → https://files.fm/u/2crj2km4 Regards,
  19. Total Title and Balance Title

    Hi, The Invoice will give you Subtotal and Total at the bottom of the window or sheet. There is no "Balance" amount when creating invoices, you are probably referring to the customers Statements, that will give you a Balance amount. Please review. Regards,
  20. Hi, You are possibly referring to v5.24 of Express Accounts, if so, please confirm the notification or error message you are getting when this happens. If possible do a back up, from top menu Accounts → Back up Data → back up to a network folder → select your documents or desktop folder to save and proceed to reinstall. Regards,
  21. Currency change in Express Invoice

    Hi, You can have one currency per business profile, unfortunately is not possible to invoice using multiple currencies. Regards,
  22. Huge temp

    Hi, This happens before the recordings are being save, try to make smaller recordings so they can be saved directly, instead of doing 6 hours recordings that will create a huge temp file. Regards,
  23. Web access SSL

    Hi, HTTPS is not available when using the web interface of Express Invoice, there is no SSL certificate. Regards,
  24. Hi, 1. Basic cut, copy, paste...there is no copy or paste option. I am trying to manipulate slides in the bottom tray and the ctrl key combos do not work. For this you can click, hold and drag the same clip, image or audio from the bin to the bottom timeline sequence as many times as you need. 2. I do not get the menu selection to position slider when moving slides. Only working with move to start/end just isn't working. From the timeline, click and hold the slide and drag it to the place you wish to place it. You will get a red line indicator showing where will be allocated. 3. How do I share my slideshows by burning them to dvd. How would my family members be able to run the slideshow? To share, it will be easier to export to a local folder as a video file(using Export menu → Computer/Data option) and then send the video by email or uploaded to Facebook or YouTube... 4. is it possible to enlarge (supersize) the file icons in the Media, Edit, Effects...box. It is difficult to determine the picture with the size it is now. It is not, but you can always maximize the window with the top right window controls. Regards,
  25. Need Export of Items Sold per Bill

    Hi, Copper does not include a report that displays Items per transaction for a certain number of days, but you can run the Transactions report and save it as a .CSV file, and then run the Items report and do the same, this allows to place the data on an Excel sheet. Regards,