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Everything posted by Telephony

  1. Burn DVD so Auto repeats

    Hi, What you can do is add the same sequence of clips over and over again on the same project, so it repeats or appear as a loop when playing the DVD. In case you are referring to a project that you wish to burn many times on different DVD´s, all you have to do is save the project file from PhotoStage File menu _Save Project file As...and reuse it for burning. Best regards,
  2. No Pitch Percussion

    Hi, Every single instrument has pitch, what you can do is use the same note for percussion during the whole score. Also, you can change the instrument for notation from Crescendo top menu > Parts Set up > Instrument dropdown. Regards,
  3. Currency Digits

    Hi, From Options > Regional menu > Decimal should be "," and Thousands should be "." , click OK to save changes, create a new invoice and confirm. Best regards,
  4. No Audio, No webcam bad advice from FAQ's

    Hi, If you wish to record audio from a stream, you'll need to set and select the correct input or sound card from where the audio is going thru...it depends if you have a Windows or Mac OS system, for instance: For Windows, Set your Sound card or "StereoMix" option as your Windows default recording device before trying again. Go to Control Panel > Sound > Recording menu > select your Sound Card or StereoMix option and set as default. If these options are not listed, right click on the blank area, select "Show disabled devices", look for the option, select, click "Set default", click Apply and OK. When ready, go to Debut options > Audio > check mark Microphone and Speakers boxes and click OK. Best regards,
  5. How do I export Suppliers?

    Hi, Correct, unfortunately that is not an option, but a great suggestion for NCH developers > http://www.nch.com.au/suggestions/ Best regards,
  6. Pedal not working When Word open

    Hi, The case could be related to a registration issue, register the software before trying to use the pedal. Also, you'll need to configure the pedal from Options > Control > Controller set up wizard, before trying to use. After the above, you should be able to use the pedals and software functionality regardless of the active window. Best regards,
  7. How do I export Suppliers?

    Hi, For this you'll need to use the Journal > Payments OR Purchases tabs, use the Print/Save/Email options to export this data. You can also use the Accounts Payable Report from Reports > Other reports section. Best regards,
  8. Help!! Files all collapsed and cant view!

    Hi, There are many reasons why this could happen, it depends also on your files and current system status and OS version.... The issues you are reporting could be related to damage or corrupted project files, at this point what I can suggest is to download and install a different version(based on your current OS and license activation date) to re test, start a new project and confirm if the issue persist or not. NCH customers can access the versions data base from here > http://www.oldversiondownload.com/ Do a search(Ctrl + F) for MixPad and look for a date near to your license activation date, download a version different from your current one, install, restart your system and re test. Best regards,
  9. PinPad Machine

    Hi, You can review from Copper Options > Credit Card Gateways > Hardware Devices > Use this section to configure a USB credit card reader. Please be aware, currently, only some MagTek readers and generic keyboard-mode readers are supported. Copper supports USB barcode scanners, receipt printers and usb credit card readers. Many cash drawers are controlled by the receipt printer. Choose a receipt printer that works with Copper and a cash drawer that is compatible with it and works in this manner.
  10. .DAT files

    Hi, .DAT files are data files, these are not picture/image files, Pixillion is meant for image file conversions. You can see the supported file list from here > http://www.nchsoftware.com/imageconverter/kb/1227.html In case you are referring to some other format, you can use the "Add Folder" icon from the top menu to load the entire folder-files to convert in bulks. Best regards,
  11. Hi, Go to the Jornal and review the transaction detail, delete from the Jornal and from any other list(invoices,payments,orders,quotes,purchase orders), when done proceed to delete the account. Best regards,
  12. Transfer project from PC to Android and back

    Hi, Not really, but you can export the project file as a video file instead, so you can play it on any device... Best regards,
  13. Trial product ok, Paid one not - blurry films on mp4 exports

    Hi, Follow steps below, 1. Always before exporting or burning, play the total length of the project from the VideoPad Preview window to confirm it plays fine(no issues). 2. Use the Export menu > VideoFile option. 3. Set the Preset, File format, Resolution, Maximum frame rate, Encoder settings and click Create. A recommended set up will be: Preset > Custom File format > .MP4 Resolution > Use your system display resolution. Frame Rate > 60.00 Constant frame rate > checked Click Create, wait for the process to finish and play the video file to confirm. Best regards,
  14. Entering liabilities?

    Hi, Is not included on the Category case listing, but transactions that are related to liabilities will be allocated on this section, for instance: Credit Card transactions, dues, education...will be allocated and classified as Liabilities. Do some test entries and confirm, latter on you can delete if necessary. Regards,
  15. Changing the column order

    Hi, That is correct, for the moment the order of these columns can only be change from the interface(when creating the invoice) but not from the invoice it self(when previewing or printing) The case is currently under review, you can check for updates on > http://www.nchsoftware.com/software/newsletter.html Best regards,
  16. Entering liabilities?

    Hi, On MoneyLine, you have the following transaction types: Deposit - Deposit income into this account. ATM - A withdraw from an ATM machine. EFT - An electronic funds transfer. Check - A written and numbered check. Purchase - Point of sale purchase. Transfer - A transfer to another account. There is no Liability option, but you can always use the Category and Sub Category to classify your liability, for instance: you can use "Loan" from the Category case or create a new Category call "Liability" from the top menu > Category+ icon. Best regards,

    Hi, Please do a test, export the video to a local folder using the Export > Video File option, wait for the process to finish, when ready, play the video using your default media player and confirm if the issue persist or not. Login to your YouTube channel and upload the video from your channel directly and confirm if the issue persist. Best regards,
  18. adjusted audio recording level

    Hi, This is based on the recording source or device volume, for instance: if you are recording from a stream(YouTube, online Radios...) turn the stream volume up, if you are recording from a device(microphone, board...) go to the device recording options and turn the volume up. Best regards,
  19. Effects not active on exported file

    Hi, Does it happens when exporting with other file formats? there are about 15 different audio file format options, please test and review. Also, for Audio edition we suggest to use WavePad, for more information click here > http://www.nch.com.au/wavepad/index.html Best regards,
  20. "Tuner" as "video input" under video input device

    Hi, Not sure if that option is included, but you can review the product website details from here > http://www.nchsoftware.com/goldenvideos/index.html In reference to "There is no cable connection info, setting info, input info related to capturing from a tuner card or TV, which naturally has a tuner in it." All you have to do is connect the card or tv input to your computer using a video adapter that allows this connection. Please review online, there are many adapters for this matter.
  21. "Project data folder can't be found"

    Hi, There are many reasons why, for instance: corruption of data, the data folder is currently damaged, an application error when loading the file, you selected the wrong project file to be open... If the issue only occurs with two project files only, possibly, the case is related to damage files, but you can try to reinstall the software, restart your system and reload the files to test. Best regards,
  22. WavePad & Graphic Audio Equalizer

    Hi, It does ! , once you load the audio file, right click on the audio wave forms to select Effects > Equalizer > Visual. Best regards,
  23. Recording

    Hi, This happens when there is no audio going thru the input you have selected to record from...change the recording source from WavePad Options > Recording menu > "Device" drop down. You can also confirm which is the Windows default recording device by clicking the "Open Windows Record Mixer" to confirm from where you are recording from. Best regards,
  24. Hot keys

    Hi, From Scribe Options > Playback menu > Auto back step on stop(ms) > use 15000 for 15 seconds > click OK to save changes. Every time you click/press Stop, it will take you 15 seconds back on the track/recording. Best regards,
  25. Capture Live Stream

    Hi, You can stream it, but not capture, record simultaneously, unless you have Debut, to record the stream.... For more information click here> http://www.nchsoftware.com/capture/index.html Best regards,