Telephony

Hi, Possibly, Express Burn is unable to determine the Optimum Power Calibration rate (a small pre-burn test to determine optimal laser power for writing), resulting a disk burn failure. There is no easy way to pinpoint the exact reason, so try all the possible fixes from top to bottom (easy to hard) and see what works: Try using different brands of quality blank media, most common reason for such error's is cheap blank media. Try burning at lower speeds (Highly effective). Try updating or changing your CD\DVD burning software to the latest version, click here → Download Express Burn for Windows Try upgrading your writer's firmware.

Hi, "Disable Aero when Debut runs" The Aero feature of Windows adds animation and transparency effects to windows, at the cost of using more CPU. Checking this box will disable Aero effects, freeing up some CPU and potentially giving faster, smoother capturing. This is ONLY available for Windows Vista and 7. Regards,

Hola, Si el problema existe solo al exportar, el caso podría estar relacionado al formato y opciones que utilizo, por favor intente exportar con otro formato y/u opciones de formato.

Hi, The quantity of items(stock) will change on Inventoria only if: 1. The applications were synchronized correctly. 2. You are using the correct Inventory location. 3. You are creating invoices from Express Accounts. Purchases Orders made on Express Accounts won´t increase the inventory on Inventoria. Regards,

Hi, Possibly, this happened because they terminated the process from the Windows Task manager... When setting Verity, during the Wizard option → Monitoring Settings → you need to check mark "Add Task Manager as a prohibid program for all users" box. If this was not checked, you´ll need to added from the Web Access menu → Parental Controls: Prohibited Activities Regards,

Hi, It depends if you are referring to the Suppliers list, you can order this list clicking on the "Supplier" column heading. IF you are referring to the supplier drop down when creating a purchase order, unfortunately, this cannot be arrange, but you can enter the first letters on the case to find it... In regards to "clear the database as it is consumed", right click the item and select to delete, or update the item inventory manually, it depends on what you wish to accomplish. Regards,

Hi, Set your Sound card or USB device as your Windows default recording device before trying again. Go to Control Panel > Sound > Recording menu > select your sound card or USB device and set as default. If these options are not listed, right click on the blank area, select "Show disabled devices", look for the option, select, click "Set default", and OK. When ready, go to Debut options > Audio > check mark Microphone and Speakers boxes and click OK to start the recording. Regards,

Hi, What version do you have? what OS? what type of file? does it happens with any file? are you using a foot pedal device for playback?

Hi, From the bottom left corner of the software window, move the Volume bar all the way to the right and re test. If it fails go to Options → Playback menu → Sound Device → select your current default playback device and click OK. IF it fails, load some other audio file to confirm the file is not the issue or load the same file on a different player to confirm you have audio. Regards,

Hi, Unfortunately no, but you can delete the entire inventory from the main window or from here → C:\ProgramData\NCH Software\Inventoria\Items Regards,

Hi, The Add Text+ option has scrolling features, but none of them are set to start at the middle of the screen, you can go from Top to Bottom, Left to Right, and/or viceversa. Regards,

Hi, In case you are referring to BroadCam, the html can be reviewed by clicking the "Open Links" icon from the top menu. Regards,

Hi, Run the Inventory report, this will show the total amount(cost) pricing of all your items. Regards,

Hi, AltoEdge and Infinity foot pedals work just fine on Express Scribe 6.05 using Mac OS 10.13 High Sierra, no issues on a MacBook Pro. Notes: 1. Supported devices(Pedals) don´t work when connected to USB Hubs. 2. For old Mac 10.10 OS, download and install version 5.88, click on the link → http://www.oldversiondownload.com/oldversions/scribe-5-88-2016-11-26(intel).zip Regards,

Hi, In reference to "all those files that once contained my data, when openened now, has only one folder called Web. When I open Web it has the following JS Script ...", What you should have is a list of backups, with their own date, please confirm(once again) the destination folder of these back ups, try to do a file or folder search using "Express Invoice Back-Up" and check the folder current location. Regards,

Hi, "the recorded MP4 file DOES have the sound, just not the preview...Debut preview of the video" By "preview" you referring to the list of recordings? when you play the .MP4 from the recordings list of Debut? please confirm. Debut has no Preview window/option, you can record from the main window and play the recording from the Recordings list. Regards,

Hi, The order can be changed by dragging the slideshow to the left or right, to do this, click hold and drag the clip to the correct location. Regards,

Hi, Express Invoice does not offers a VAT analysis report on payments. The only available option when it comes to taxes is the Sales Tax Report. Regards,

Hi, The volume level can be adjust from each Track control before or during mixing, same when you build/use a live effect chain on each track. A live effect chain means that any effect you apply will be applied during playback, which eliminates the need to wait for your audio to render with the effect. To create or edit an effect, simply click the Fx button in the track control panel. MixPad will present you with a window showing the list of effects currently applied to the selected track. Click Add Effect to add a new effect, the new added effect will be highlighted which means it is selected and the checkbox before the effect indicates that it is enabled. If you select an existing effect, you can see and edit all the effect’s properties. Select an effect and click Remove Effect to remove the effect from the chain. If you untick the checkbox next to an effect you can disable the effect but still keep it in your chain. Regards,

Hi, That cannot be done using Prism, if you wish to create a DVD you will need a burner, like Express Burn → http://www.nch.com.au/burn/index.html Regards,

Hi, To establish direct connection between the GSM network and a VoIP / SIP account you will a VoIP GSM Gateway, so the question to ask is: Who offers VoIP GSM Gateways? Google "Who offers VoIP GSM Gateways?", and once you have a gateway or device, you can set this within Axon Web Control Panel → External Dialing menu → Add new External Line section. Regards,

Hi, If you are referring to the free version, this version is limited to some formats, possibly, you selected a format that is not available on the free version. Regards,

Hi, There is no GRV option, you could use a copy of the Purchase Order instead. To create a Credit Note, from top menu View → Credit Notes → New+ Regards,

Hi, Test a different version, click on the link below → http://www.oldversiondownload.com/oldversions/recordpad-5-28-2014-10-27.exe Restart your system and try again. Regards,

Hi, If there is no sound on WavePad or MixPad, but you are able to see the audio waves and time indicator when playing the file, the case could be related to a system volume issue, to test, reproduce the same file using some other media player and confirm, if you still get no sound and you cannot hear any other file(s) playing, please review your system sound settings. Regards,