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Chris75

Support
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Everything posted by Chris75

  1. Save as PDF

    Hello, yes the best suggestion is for you to open Express Invoice and go to View > Invoices, select the invoice you wish to save and then click on Save, select where you wish to save it and the program should create the PDF file.
  2. Sound on and off after recording and playback

    Hello, if the issue happens with other programs or applications then is likely that the issue could be either your soundcard hardware or a driver issue. You may want to update your computer's sound driver and check if there is any particular steps you take before the issue starts or if this would be random. Also. the only way to accomplish what you want on Mixpad would be to but and replace the part of the recording since Mixpad does not have an overlay feature as what you are describing.
  3. Blurring edges

    Hello. Photopad does offer an option to use local focus and it blurs the areas outside the focal point you select. To use that feature you may open Photopad and load the image you want to work with, then go to Effect > Local focus and set the size for the inner focal point and the outer are that is going to be blurred. for more details about this feature you may follow this link http://help.nchsoftware.com/help/en/photopad/win/layer_localfocus.html
  4. Wavepad problems

    Thank you for the update.
  5. Hello, the audio source you are recording is it your speakers or a microphone? I have tested using the speakers option and the audio was recorded fine on the second and subsequent recordings. Also, if you are using a USB microphone you may want to check if the issue happens when you use a different USB port.
  6. Microsoft Edge Browser

    Hello, I was not able to find any information on the Windows updates details about security updates done on Edge specifically, but it is likely that there could be a security update that has cause this to happen only with that browser. I tested myself and was not able to replicate the issue but I'm sure the July 31st update has not been installed yet. In any case you may want to check with Microsoft what changes they may have applied to Edge and check if there is a setting in the browser that you may need to change to allow screen capture.
  7. Hello, when you say the website I image you are referring to the Web access, if so, please open Inventoria and go to Options > Web Accounts and add a new user with administrator privileges for you to test. Once you have created this new user please test again the Web Access feature, and if the issues remain you may want to contact NCH Software support for further assistance.
  8. Remove gap on MP3 file

    If the disc you are trying to rip already has gaps between songs then Express Rip won't be able to delete or trim those gaps, but if the original disc does not have them then you may to to Options > Other Options > and make sure the box to add short silence to the start of tracks is not checked. Other than that there is nothing else that could add or delete gaps to the songs on the disc you are ripping.
  9. Vary speeds of zoom fast slow fast

    Hello, sadly PhotoStage does not offer the option to control the speed while applying other effects like zoom, nor you can select to apply different speeds on the different image. That type of editing is offered on Video editors like Videopad where you can split the video and apply different speeds to each piece of the video. Back to PhotoStage, the zoom effect only has one speed which will depend on the length of the image, for example, if the image last 3 seconds then the zoom will be done within that time, while if the image last 10 seconds then you will see that the zoom is done more smoother as it has more time to run.
  10. Spectrogram of a song

    Hello, Wavepad offers two type of frequency analysis (spectogram) which are the Frequency analysis (FFT) and the Temporal Frequency Analysis (TFFT) and you can find more details about it here http://help.nchsoftware.com/help/en/wavepad/win/frequencyanalysis.html These two are the only options offered on Wavepad, hope this helps to answer your question.
  11. Changing multiple files

    Hello, when you are using the tag %Category% the program will try renaming the files using the category information on the files data, and if there is no category information to create unique file names the program will not convert the file names. If you try other tags like %Title% or %Track% you should be able to see the difference. In case you are sure the files you are trying to convert do have information for category then please contact NCH Software support for further assistance. You may create a support request here http://nch.com.au/support/supportcontact.html
  12. Software that records speaker sound

    Hello, when you open Debut you may go to Options > Audio and there select the option for Speakers and leave the filter option as default (MMDevice) and click on OK to save it. That should get the program to record what plays through your computer's speakers. To change the audio quality on the audio you would record you may click on the Encoder options button on the main Debut screen and select the audio compressor and bitrate. Keep in mind that the compressor and bitrate options will change depending on the video format you are selecting to record the screen as.
  13. Paid Video Capture Software questions

    Hello, yes, Debut has a limit of 10 hours for the maximum time for a single recording, but it offers you the option to start a new recording when the time reaches it's limit. About the stream recordings, the option would be to record your screen while the stream is viewed, but you may want to keep in mind that some streams may have anti piracy security that may cause issues with your recording, so please make sure you are not violating any copyrights laws when intending to record the stream. Debut has a feature to schedule recordings using your computer's clock and set if the recording should be daily or weekly and select the start time and end time and which days of the week should the recording happen. You can find those options on Debut > File > Schedule recording.
  14. Hello Syd1, You did not specified which program you are referring to and that is key in order to better assist you. Also, could you check if this issue you are reporting happens with all the audio files you have on that Audio files list or does it happen with some? Also, for this type of issues you may want to contact the NCH Software support team directly to get further assistance.
  15. Splitting Files Using Bookmarks

    Hello, In this case you may want to manually split the file in Half (or anything close that will give you two files instead of one) and then try splitting the file again. In case the issue remains you may want to contact the support team so they can provide you with a diagnostic version of the program to try to determine the source of the issue you are reporting.
  16. Hello Peter, have you tried running Debut as Admin? To do that you may simply right click on the Debut icon and select Run as Administrator and test the program again. In case the issue remains you may also want to test if the issue happens if you select only speakers under options and confirm you are using MMDevice. If none of that solves it contact NCH Software technical support for further assistance.
  17. PatyPat

    Hello, sadly the program does not offer the option to copy a portion of the image to be pasted on a different location on the canvas.
  18. Removing a Bad Debt

    Sadly the program does not offer the option to archive or delete a customer without removing everything related to that customer. So, if you remove the customer from the customer's database then all the invoices data will also be removed with it.
  19. Inventoria and Barcodes

    Hello, Inventoria does not offer the option to create barcodes, but it does offer the option to use a barcode scanner as input device, pretty much like your keyboard. Now, to create the barcodes you may use this program called Barillo http://www.nchsoftware.com/barcode/index.html and once you have created the barcodes you need you may use any bar code reader to read the data and use it to either deduct items from stock as well as to replenish stock. Since the bar code scanner will be used as any other input device you can simply put the cursor on the Item box and scan the barcode and that should populate the information for you.
  20. Question of Auto Recording When Login

    Hello, all NCH Software are user based, this means that all tasks will be managed at a user level, including registering the license. So, if you wish to use the program on a different user you may want to consider acquiring a second license (or one for each user that will use the program) and setup Debut individually for each user. Currently there is no way to apply settings to all users on the same computer.
  21. How To Make .PNG Files Transparent

    Hello, sadly Pixillion does not offer the option to edit images, it only converts formats, but NCH Software offers another program called PhotoPad which does offer the option to change the background on the images, but keep in mind that this will require some learning curve for you to get the best results with the image editing skills. If you wish to know more about Photopad you may check this link http://www.nchsoftware.com/photoeditor/index.html
  22. If items you are selling include decimals you may want to check if the same decimal punctuation sign is used on both programs, also, you may want to confirm that the items you are selling are stored in the location you selected during the sync process, if any of the items you are using on the invoices are stored at the other location (the one you did not selected during sync) then the program will create a duplicated of the item selected on the location you did sync and show the quantity as negative numbers. In case the issue you are reporting remains after checking these steps you may want to contact NCH Software support team for further assistance.
  23. I have just tested an Infinity in-sub-2 ver 14 and after running the controller setup wizard it worked fine on a Mac OS Sierra computer. To run the controller setup wizard you may open Express Scribe and go to Preferences > Control and make sure the check box to unable foot pedal controller is checked, then click on the controller setup wizard button, click on next and select the pedal if it shows under the options. In case the pedal does not show there you may want to try connecting the pedal to a different USB port on your computer until it sees the pedal. Once the pedal is recognized you may click on Next confirmed the device is recognized and click on Next again and do the controller command map to set which pedal performs each action and click no Finish.
  24. How do I normalise audio clips in Photostage

    Hello, if the issue is only happening with the latest version of the program then you may want to contact NCH Software support team to check on the possibility of getting an older version installer for testing.
  25. Does WavePad Dither when downsampling?

    Hello, the program does not have an option to automatically apply any effects when shortening the file, however you have the option to apply any of the effects offered manually before you save the slideshow or video.
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