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Chris75

Support
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Everything posted by Chris75

  1. Hello, Thank you for contacting us, but the custom field on Express Invoice will allow you to enter text, but it does not have the option to automatically enter information for you.
  2. Hello J_R In this case, you may want to contact the support team directly to get more assistance about this issue. In the meantime, you may want to try using the option to Include CRC to detect errors before you convert the files. To contact the NCH Software support team you may follow this link Software Technical Support
  3. Hello EdmindD. Have you tried restarting the computer after you installed the program? In case the issue remains, you may want to contact the NCH Software support team directly for further assistance. You may follow this link to contact support Software Technical Support
  4. Hello Ivan. Have you tested using a different output folder for the converted files? Usually when that message comes up is because either the disk or the folder is running out of space. In case the issue remains when you use a different output folder, you may want to contact the NCH Software team directly through this link Software Technical Support
  5. Hello figooo, The program does offer an option to load VSTi which are virtual instruments that you can then use with a MIDI player to create the music. For example, you can download a bass VSTi, then create the bass line using your MIDI player, then, you may loop the based line to create the song you want.
  6. Hello, and currently Express Accounts does not offer a report for retained earnings, nor a specific account for it on the default chart of accounts. Currently, the program is offered as is, and if you wish to send any improvement suggestions to the developers you may follow this link NCH Software Suggestions and Feedback
  7. Hello hammered, the latest version of Crescendo does not have the option to transpose chords. If you would like to share any improvement suggestions with the developers, you may want to follow this link NCH Software Suggestions and Feedback
  8. I apologize, but I tested MixPad and I had no issues adding beats to the project. You may want to contact the NCH Software support team and provide them with a screenshot showing the error you are getting so they can assist you better. You may contact support through this link Software Technical Support
  9. Hello, the autoformat tool in Crescendo will work to arrange the notes on each bar. You may select multiple bars and autoformat them, but the size of each bar will be determined by the number of notes you enter. You may also click to drag the barline to adjust each bar's size.
  10. Currently, Crescendo does not have any option to set up the number of measures (bars) per line (staff). The measures or bar will be created as you go adding notes to the score.
  11. Hello, We apologize for the inconvenience you have encountered there, but the VST plugins are only available for Windows OS. This version of MixPad for MacOS does not support VST plugins.
  12. Hello, When you process a refund from the program, Express Accounts would reverse the transactions linked to that payment. So, the money should be allocated back to the accounts you used to record the payment first. If this is not the case for you, please contact the NCH Software support team for further assistance.
  13. Hello, and the only way to split eight notes into pairs is by changing the tempo on the bar. For example, if you use 4/4 then all 8th notes will be grouped in 4 notes, while if you used 2/4 the 8th notes will be grouped in pairs.
  14. To add appoggiatura you may right-click on the note you want to add it, select grace note, and choose appoggiatura. Regarding the playback of the appoggiatura, keep in mind that Crescendo would use the MIDI player on your computer to playback, so there may be some accidents or transformations that may not be played properly.
  15. DreamPlan does not offer any options to change the resolution of the project. You may want to check if there are other programs running in the background while you are using DreamPlan, and while rendering in DreamPlan you may want to avoid other applications to avoid overloading your computer.
  16. Hello, Thank you for contacting us, and you may add the note you wish to use, then right-click on it, select grace notes, and select either add Appoggiatura or convert to Appoggiatura.
  17. This issue could be that your computer is conflicting while running DeskFx, causing the program and computer to halt or crash. In this case, you may want to contact the NCH Software support team through this link Software Technical Support
  18. Have you tested saving the video using different formats, for example, avi, mov, or mp4? Have you tested changing the video compressor encoder to H264 or MPEG4? If the issue remains, you may want to contact the NCH Software support team directly through this link Software Technical Support
  19. Keep in mind that WavePad is a single-track recorder, which means you would need to feed the microphone and guitar through the same input channel on your computer. So, you may want to check your interface settings, and mix voice and guitar channels to a single output to your computer; you should be able to record them at the same time in WavePad. Keep in mind both channels will be recorded on the same track, so your editing options will be applied to both mic and guitar. Also, WavePad does not offer an option to monitor while you record, monitoring can be achieved through your Windows settings, or from the interface. Since you are recording two channels (mic and guitar), you may want to consider using MixPad multitrack recorder. With MixPad you do have the option to record each channel or instrument individually and monitor the recording from within the program. For more details about MixPad and to download the free trial, you may follow this link https://www.nch.com.au/mixpad/index.html
  20. Hello, We apologize for the inconvenience you have encountered there, could you test inserting the disc on the burner drive before you click on the option to export the project to DVD? If the issue remains, you may want to contact the NCH Software support team directly through this link Software Technical Support
  21. To open photos in the program you can click on Add photos and browse your computer to locate the folder where you have stored the photos. Keep in mind that this will only work with the photos you have stored on your computer directly. Any files you have stored online won't be accessible.
  22. In this case, you may want to consider contacting the NCH Software support team directly for better assistance on this matter. To contact the support team you may follow this link Software Technical Support
  23. In this case, you may want to consider contacting the NCH Software support team directly for better assistance on this matter. To contact the support team you may follow this link Software Technical Support
  24. Chris, thank you for the feedback, and currently, the program is offered "as-is", but if you would like to share any improvement suggestions with the developers, you may follow this link NCH Software Suggestions and Feedback
  25. Hello, in this case, you may use the hotkeys on Debut to take snapshots and start, pause, and stop video recording among others. For details on how to set up and use the hotkeys on Debut, you may follow these links http://help.nchsoftware.com/help/en/debut/win/recordingcontrols.html http://help.nchsoftware.com/help/en/debut/win/control.html
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